Key Responsibilities

• Carry out safety, first aid and security procedures to the highest standard
• Be our brand ambassador and provide genuine, personal experiences to all our customers
• Deliver service excellence by creating memorable inflight experiences and exceed our customers’ expectations at every opportunity
• Attend to customer’s needs in a caring and professional manner
• Embrace diversity and be thoughtful and caring to all our customers especially those who need extra help
• Be an excellent team player in a culturally diversified environment and contribute to a collaborative and supportive environment
• Adapt to situations with confidence, tact and flexibility
• Uphold inflight policies and comply with all regulatory requirements

Requirements

• Right to work in Hong Kong
• Minimum age of 18
• High school graduate or above
• Proficiency in both written and spoken English and at least one of the following additional languages: Cantonese, Putonghua, Bahasa Indonesia, Bahasa Malaysia, Filipino, Hindi, Japanese, Korean, Thai, Vietnamese, or Sinhala
• Proficiency in Putonghua is an added advantage
• Good communication skills
• Minimum arm-reach of 208cm on tiptoe
• Previous experience in an airline, hospitality or service industry is advantageous

As the position you are applying for is safety-sensitive, the successful candidate will be required to meet the following criteria:

• Successfully complete a comprehensive pre-employment background check, including criminal records
• Demonstrate physical fitness to meet the requirements of the pre-employment medical assessment
• Pass a pre-employment drug test. Testing will be conducted following the HKCAD Guidance for screening of Psychoactive Substances - Annex B, CAD373

Exemption from English Assessment is available for candidates with either:

• TOEIC® (Public Test): Valid score of 325 or above in both Reading and Listening
• IELTS (Academic): Valid overall Band Score of 6.0 or above